When mailing your parcel, you have the option of deciding where it will be delivered to. To choose the postal branch, we recommend using our postal branch locator.
You will also be able to select whether the recipient will be notified about the Pickup Parcel via text message or e-mail.
The recipient can then pick up his or her Pickup Parcel immediately after receiving the notification, at no additional cost.
In case the recipient does not pick up the parcel within three days, we will send him or her a reminder via text message or e-mail.
The following information is required::
First line: Indicate "Pickup Paket" (Pickup Parcel)
Second line: the postal branch of your choice or the selected Post partner
Third line: recipient’s first and last name
and in the fourth line: Postal branch’s or Post partner’s address
Please provide the recipient's mobile phone number or e-mail address when posting your parcel. This information does not need to be written on the parcel.
If you work full-time or if you are rarely at home for other reasons, our Pickup Parcels are a great option for you. Your Pickup Parcels will be delivered to a conveniently located postal branch or Post partner. Instead of finding a “yellow paper” in your mailbox, you will receive notification via text message or e-mail. You can then pick up your parcel at the branch of your choice immediately after receiving the notification.
This service is available at all postal branches. Many mail-order companies offer this service as well.
How can I find the closest postal branch (or Post partner) in order to have a parcel with Pickup Parcel service shipped there?
We recommend using Austrian Post’s branch locator, which will point you right to the postal branch you are looking for.